Assistant General Manager (Freight Forwarding)
Dubai,United Arab Emirates
Full Time
Job description
Job Role: Assistant General Manager (Freight Forwarding)
Job Location: Dubai, U.A.E.
Job Description
Job Description:
- Supervise daily operations, including the oversight of shipments, tracking deliveries, and resolution of any arising issues.
- Ensure customer satisfaction by promptly providing accurate information and addressing concerns or complaints.
- Collaborate with various departments, such as sales, finance, and operations, to ensure a seamless customer experience.
- Analyze data to identify trends, enhance processes, and boost efficiency.
- Train and manage staff to meet performance expectations and deliver exceptional customer service.
- Cultivate and maintain robust relationships with existing clients and stakeholders.
- Partner with the sales team to identify and pursue new business opportunities.
- Prepare and deliver regular reports to senior management.
- Expand the client base by prioritizing excellent client service and successfully securing new business.
- Manage communication with international agents concerning bookings and negotiate handling fees and other origin costs.
- Develop standardized operating procedures for various accounts.
- Analyze sales statistics to aid in planning and sales activities.
- Lead problem-solving efforts for any shipment issues and ensure timely updates to all relevant parties.
- Enhance operational efficiency and reduce end-to-end delivery costs.
- Identify and leverage financial opportunities that drive savings through gross margin initiatives.
- Advocate for efficiency improvements, cost reduction measures, and assist in implementing changes within your scope of responsibility.
- Manage and draft supplier contracts, negotiating and proposing agreements to maintain competitiveness in the market.
To know more about the role and apply, kindly send us your updated resume to [email protected]
Job Summary
- Industry : Logistics & Supply Chain Management
- No of vacancies : 1
- Job type : Full Time
- Location : Dubai,United Arab Emirates
- Experience : 6 to 10
- Driving License : Not required
- Visa : To be provided by employer
- Job code : JB815