Job description

Job Role : Senior Java Application Support

Job Location : Bengaluru, India

Job Role:

1. Will be responsible for Level 2 production support to handle the tickets raised by the L1 team. 
2. Should be good in analysis of the existing design and code for issue resolution and bug fixing. 
3. Play an important role and guide the team in implementation of automation in ticket resolution and also for repetitive routine tasks. 
4. Need to have capability to coordinate the bug fixing effort with the L3 team.
5. Ensuring the best possible performance and responsiveness of the applications and identifying bottlenecks & bugs. 
6. Will be adhering to various SLA management processes and tools.
7. Will support Java Applications by working on tickets.

Key Result Areas:

• Communication skills and clearness in your reporting and communication.
• Knowledge in the Java programming languages you use.
• Knowledge in the Spring Framework and libraries you use.
• Knowledge in the tool-sets you use.
• Analytical thinking and experience (practical when you design the architecture of the “thing” prior to coding it).
• Technological understanding (ability to see your new “thing” in a wider perspective, for example how a small library fits into a large project or product).
• Creativity (finding better ways to achieve your project goals).
• Coding (testable code, clean reusable code, maintainable code, readable code, bug-free code, beautiful code).
• Correctness(few bugs, few iterations with refactoring).
• Application performance (the application does what it’s supposed to do without wasting CPU, memory or other resources).
• Learning (your ability to learn about and use new technologies, protocols, libraries, or even languages as needed).
• Durability (to stay on track no matter what, even when you feel dead bored, or in way over your head).
• Adherence to Effort and Schedule
• Team Mentoring - Mentoring of the team members on technical and other aspects
• Automation - Implement automation possibilities to reduce effort and increase reuse.

Essentials Skills:

• Strong service orientation
• ITIL Certification a plus
• Excellent customer communication skills
• Strong Experience in Core Java, Spring, Maven, AKKA framework (Nice to Have)
• Experience in developing and using REST APIs on Spring-MVC, Play Framework is critical.
• Two year of working experience in any one DB of Neo4j, Cassandra, ElasticSearch is preferable
• Exposure to Samza & Kafka is added advantage
• Knowledge of Azure is added advantage
• Comfortable with source code repository Github. (Must have)
• Basic understanding of html5, css 3, javascript and angular js
• Good debugging skills using Google Chrome developer tools