Job description

Job Role: Junior Network IT

Job Location: Dubai   , UAE 

Job Description 

•  Provide required support to other IT functions and End-User Support concerning network problems, including possible onsite technical support  for escalated issues
• Troubleshoot network related issues, adhere to SLA’s and OLA’s related to network & security services.
• Ensure all assets are patched and updated to minimize security breaches.
• Perform and configure network switches, routers, basic internet standards & protocols
• Prepare routine reports to highlight IT security issues/concerns/criticalities.
• Continuously assess, test, improve and document 24x7 monitoring infrastructure including alarming, logs, and event management.
• Applying security and system patches, upgrades & changes as requested.
• Implementing and enforcing network security measures set by Manager – Network and Security
• Troubleshoot, diagnose and resolve L1 technical issues related to Network &security hardware and software.
• Perform the day-to-day operation of the wired network, wireless network, IT network Security and IP Telephony infrastructure

Skills:

• Strong analytical skills
• Good customer service skills
• Appetite to learn continuously.
• Strong troubleshooting and problem-solving skills
• Highly self-motivated and directed, with keen attention to detail
• Ability to present ideas in user-friendly language is a plus.
• Strong interpersonal, written and oral communication skills
• Able to effectively prioritize tasks in a high-pressure environment.

To know more over the role and apply kindly send us your updated resume  to [email protected]