Job description

Job Role:  Freight Forwarding Specialist/Operations Executive

Job Location: Dubai, U.A.E.

• Oversee and manage all aspects of Sea Freight operations, including but not limited to LCL and FCL shipments.
• Ensure compliance with all relevant customs regulations and procedures for smooth customs clearance.
• Coordinate and negotiate with shipping lines to secure competitive rates and ensure timely delivery of shipments.
• Utilize Dubai Trade platform and other relevant systems for efficient
  documentation and tracking of shipments.
• Handle and resolve any operational issues or discrepancies that may arise during the freight forwarding process.
• Maintain a strong network of contacts within the industry to facilitate smooth operations and explore business opportunities.
• Collaborate with internal teams and external partners to optimize supply chain efficiency and minimize costs.
• Prepare and present reports on key performance indicators, highlighting areas for improvement and implementing appropriate solutions.
• Stay updated with industry trends, regulations, and market conditions to make informed decisions and recommendations.
• Provide exceptional customer service by addressing client inquiries, resolving complaints, and ensuring customer satisfaction.
• Continuously identify and implement process improvements to enhance
  operational efficiency and effectiveness.

• Bachelor's degree in Logistics, Supply Chain Management, or a related field.
• Proven experience in Sea Freight operations and customs clearance, preferably in a freight forwarding company.
• In-depth knowledge of Dubai Trade platform and familiarity with relevant
  documentation and procedures.
• Strong network and contacts within shipping lines and industry stakeholders.
• Excellent understanding of LCL and FCL shipments, including container loading and consolidation.
• Proficiency in using freight management systems and software.
• Exceptional organizational skills with the ability to prioritize tasks and meet deadlines.
• Strong analytical and problem-solving skills to address operational challenges.
• Effective communication skills, both verbal and written.
• Ability to work collaboratively in a team environment and build relationships with clients and partners.
• Attention to detail and a commitment to delivering high-quality results.

To know more about the role and apply, kindly send us your updated resume to [email protected]