Job description

Job Role: Sales Manager (NVOCC)

Job Location: Dubai, U.A.E.

Job Responsibilities:

1. The sales manager works in coordinating operations, delivering a proper service to customers and optimizing the financial results of services assigned.
2. Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
3. Develops a business plan and sales strategy for the market that ensures attainment of company sales targets and profitability
4. Initiates and coordinates development of action plans to penetrate new markets
5. Follow up with the agents for the booking, preparing schedules, circulating schedule to customers and to agents
6. Assists in the development and implementation of marketing plans as needed
7. Provides monthly Sales Report to General Manager regarding sales performance
8. Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives
9. Controls expenses to meet budget guidelines
10. Maintains contact with all clients in the market to ensure high levels of client satisfaction
11. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
12. Handles customer complaints and resolve issues in a timely manner
13. Provides guidance and support to the logistics team on a daily basis
14. Training and development of the operations team including performance evaluations