Retention Officer

Job specification

No of vacancies
: 2's
Job Type
: Full Time
: 3 to 5 years
Job Code
: JB257
Expiry Date:
: March 31, 2018
Date of Joining (approx):
: April 30, 2018

Job summary

Functional area
: Insurance
Job Role
: To maintain high level of client acquisition and retention
:United Arab Emirates

Job descriptions

    Job Description:

    • Make outbound customer retention, premium reminder calls (dual language preferred)
    • Must maintain high level of Client acquisition, Retention and Reactivation of Policies
    • To be able to communicate effectively with the customer
    • Should be able to deal with business enquiries.
    • Should be able to gain the customers confidence
    • Work simultaneously with multiple computer applications
    • Handling of customer complaints and providing solutions
    • Strong ability to convince the customer to continue making contributions towards the plan
    • Attend to customers visiting the company’s office for cancellation and accordingly conserve the Plans